A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. We dispatch Pullman units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

Hirex Water Damage started because homeowners in Pullman, MI kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Pullman roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Basement Flooding in Pullman isn't a side service we tacked on — it's the reason the company exists. We're fully insured and licensed to work anywhere in Pullman, MI, so you're protected from the moment our truck pulls into the driveway.
Our Pullman, MI-based equipment cache means drying gear is already close by, not stuck in a truck three states away.
Anyone in Pullman who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, one Pullman call at a time.

The most expensive Pullman restoration jobs we run almost never started as a dramatic flood; they started as something small that got put off. Here's what tells us a property needs professional attention rather than a mop and a fan:
Recognizing one of these signs early is the difference between a contained repair and a gutted room, so call our Pullman team and get a straight answer on how urgent it is.
From a single soaked bedroom to a commercial building with three flooded floors, our Pullman teams are equipped to scale up or down — nothing gets a cookie-cutter response.
We arrive with submersible pumps and truck-mount extractors that get standing water out of a Pullman property before it soaks deeper into the subfloor. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
For Pullman homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Pullman properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a Pullman job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
We apply antimicrobial treatment during every Pullman drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.

Every Pullman estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Our Pullman, MI warehouse keeps drying equipment close, which typically puts a Pullman tech at your door inside an hour.
We document everything with photos and moisture logs and work directly with your adjuster so you're not stuck translating restoration jargon.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
Tell our Pullman dispatcher what's happening — we'll ask a few quick questions to send the right equipment on the first trip.
A licensed technician heads to your Pullman address with extraction and drying equipment already loaded.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.

Every Pullman job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your Pullman paperwork, not just mentioned over the phone. If a second visit is ever needed, it comes from the same crew that handled the original job whenever scheduling allows, since they already know the property and the readings we started from.

"Water heater blew at midnight and the Hirex Water Damage crew had extraction equipment running before 1am. Genuinely fast." — Danielle R.
"I didn't touch the claim paperwork once. They sent it straight to the adjuster with photos and moisture logs attached." — Marcus T.
"The drying logs they left behind actually made sense — I could see the numbers dropping every day until it was done." — Priya S.
"A supply line failure flooded our kitchen and this crew had us reopened in under a week — much faster than we expected." — Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." — Lena G.
"Final bill matched the estimate to the dollar, which is rarer than it should be in this industry." — Sam O.
Most Pullman dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
We always quote first. You'll see a written estimate for the Pullman job before any drying equipment starts running.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Pullman properties.
We build our paperwork specifically to match what adjusters need and will speak with your insurer on your behalf.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
Yes, our Pullman crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Turn off the water supply if you can reach it safely, keep people and pets out of the flooded area, and don't run electrical devices near standing water.
We scale crews and equipment for commercial Pullman accounts and assign a dedicated project lead for anything beyond a single unit.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most Pullman jobs.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the Pullman service, not an upsell.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
We cover Pullman and the surrounding zip codes listed below, plus neighboring communities throughout Pullman, MI.
Pullman is our home base, and our reach extends across Pullman, MI through a network of staged equipment and on-call technicians. If your address falls inside or near Pullman, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Pullman, Pullman, MIOne call gets you a Pullman-based team, not a routed national queue.
Call +1-844-234-5373